Help and contact
A question, a bug, an idea? We read everything, and a real person writes back.
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Write to us
From the app: Settings, then Contact us. Your message reaches us with your account ID, so we don't have to ask you twice, and we reply by email within 24 to 48 hours.
Without the app, or if you can't sign in any more: write to contact@coinscious.app, from your account's email address if you have one.
Your subscription
The MAX subscription is billed and managed by Apple or Google, not by us. To cancel it or switch plans, go through your store: your Apple subscriptions on iPhone, your Google Play subscriptions on Android.
Deleting your account does not stop the subscription: cancel it from your store first so you are no longer charged.
Refunds are requested from Apple or Google too, who decide under their own rules.
Your account and your data
To delete your account and your data, follow these steps.
What we do with your data is set out in the privacy policy.
Common questions
Price, starting level, how long it takes: the answers are in the FAQ on the homepage.